Support & contact

In the app

Fastest: open Settings → Help & support in the app. The assistant answers right away, and a person from our team takes over when needed.

Write to support@beamiza.com. Include your name in the app and a short description, and never send a password or a sign-in code.

How do I delete my account?

In the app: Settings → Account → Delete account. Or in a browser on the account deletion page.

How do I report someone?

From their profile, a message or the room, tap Report. Child-safety reports go to the top of the review queue.

My account was banned. What now?

You can appeal by email to abuse@beamiza.com within 6 months.

Privacy and data questions